Privacy Policy
Effective Date: July 17, 2025
Overview
South Hills Counseling & Wellness prioritizes your right to privacy. This policy complies with HIPAA, CCPA, and GDPR to protect your personal and health-related data.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
Types of Information Collected
Demographics and contact information
Health intake forms and session notes
Communications via email or client portals
Purpose of Collection
For treatment planning and therapeutic services
Billing and insurance claims
Appointment scheduling and reminders
Data Sharing
We share data only:
With your written consent
As mandated by law
With third-party systems used for scheduling or billing (e.g., EHR platforms)
Your Rights
You may request:
Access to your medical records
Corrections or restrictions on data sharing
Data export for use with other providers
Safeguards
All client data is encrypted and stored on HIPAA-compliant platforms. Staff are trained in data privacy protocols.
Policy Updates
We may update this policy. You will be notified of significant changes.
Contact Us
If you feel we are not abiding by this privacy policy, you should contact us immediately via telephone at 412-945-0692 or via email info@southhillscounseling.com