Privacy Policy

Effective Date: July 17, 2025

Overview

South Hills Counseling & Wellness prioritizes your right to privacy. This policy complies with HIPAA, CCPA, and GDPR to protect your personal and health-related data.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Types of Information Collected

• Demographics and contact information
  

• Health intake forms and session notes
  

• Communications via email or client portals
  
  

Purpose of Collection

• For treatment planning and therapeutic services
  

• Billing and insurance claims
  

• Appointment scheduling and reminders
  
  

Data Sharing

We share data only:

• With your written consent
  

• As mandated by law
  

• With third-party systems used for scheduling or billing (e.g., EHR platforms)
  

Your Rights

You may request:

• Access to your medical records
  

• Corrections or restrictions on data sharing
  

• Data export for use with other providers
  

Safeguards

All client data is encrypted and stored on HIPAA-compliant platforms. Staff are trained in data privacy protocols.

Policy Updates

We may update this policy. You will be notified of significant changes.

Contact Us

If you feel we are not abiding by this privacy policy, you should contact us immediately via telephone at 412-945-0692 or via email info@southhillscounseling.com