Fees & Insurances

South Hills Counseling is committed to making quality mental health care accessible.

INSURANCES ACCEPTED

We work with numerous insurance providers and offer flexible payment options to ensure cost doesn't become a barrier to receiving the support you need.

We are in-network with the following insurance providers:

Aetna Commercial Policies (We do not accept Aetna Better Health)

Highmark BlueCross/BlueShield Plans

western Pennsylvania electrical employees insurance trust

WPEE

Cigna

Optum/United Behavioral Health

UPMC Commercial Policies & CHIP Policies (We do not accept UPMC For You)

UMR

Evernorth

Co-Pay (if any) is due at the time of services and may be paid by cash, check, or credit.

Understanding Your Coverage

Before beginning therapy, we recommend contacting your insurance provider to understand your coverage details. Please consider asking the following questions:

Do I have mental health insurance benefits?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?

Our office staff is also available to help you navigate insurance questions. However, please understand that the coverage agreement is between you and your insurance company.

SELF-PAY OPTIONS

You always have the option to pay for services out-of-pocket if you choose to do so. This option might be preferred if:

You don't have insurance coverage
You don't want mental health services on your insurance records
You wish to see a therapist who isn't in your network
You've exceeded your covered sessions

Our rates are competitive, and we offer a sliding scale fee option for clients who qualify. Please contact our office for current self-pay rates and sliding scale eligibility.

PAYMENT OPTIONS

We accept the following payment methods:

Cash
Check (There is a $30 returned check fee)
Major credit cards (Visa, MasterCard, Discover and American Express)

Cancellation Policy

We understand unexpected events can occur. However, your scheduled appointment time is reserved specifically for you.

If you need to cancel or reschedule, please note:

If you do not show up for your scheduled therapy appointment and have not notified us at least 24 hours in advance, there will be a $60 fee for a late cancellation (under 24 hours) and an $80 fee for a no-show
This fee must be paid in full before further appointments can be scheduled
Insurance companies do not reimburse for missed appointment fees

Frequently Asked Questions

If you have any additional questions about fees, insurance, or payment options, please don't hesitate to contact our office.

We're committed to making the administrative aspects of receiving care as simple and straightforward as possible.

Yes, in certain circumstances. Please speak with our office staff to discuss your situation.
Call our office or your insurance provider with your policy information, and we can verify your coverage.
This depends on your specific insurance plan. Many plans limit the number of sessions covered per year or have co-insurance requirements after a certain number of sessions.
Please notify us immediately of any insurance changes. We'll work with you to verify your new coverage and ensure a smooth transition.