Frequently Asked Questions
General Information
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South Hills Counseling is a mental health practice offering a wide range of therapeutic services including individual therapy, couples counseling, family therapy, and specialized treatment approaches for various mental health concerns.
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We have three locations located in Bethel Park, Pleasant Hills, and Upper St. Clair. Please visit the locations pages for detailed information about each office, including addresses, hours of operation, and directions.
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You can schedule an appointment by calling our main office, using our online Client Portal, or by submitting a request through our Contact page.
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Yes, we provide Online Therapy services for clients who prefer virtual sessions or are unable to visit our physical locations.
Services
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We offer a comprehensive range of services including:
Individual Therapy
Child and Adolescent Therapy
Couples and Marriage Counseling
Family Therapy
Online Therapy
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Couples counseling focuses specifically on the relationship between partners, while family therapy addresses dynamics within the entire family system, often including children, parents, and sometimes extended family members.
Specialties
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Our therapists are trained to address a wide range of concerns including:
Anxiety
Depression
Anger Management
Obsessive Compulsive Disorder
Grief and loss
Substance abuse
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EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based therapy designed to help people recover from traumatic experiences. It uses bilateral stimulation to help the brain process difficult memories and reduce their emotional impact.
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Art Therapy integrates psychotherapeutic techniques with creative processes to improve mental, emotional, and physical well-being. It can be particularly helpful for those who find it difficult to express themselves verbally.
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ERP is a specialized form of cognitive-behavioral therapy primarily used to treat Obsessive-Compulsive Disorder (OCD). It involves gradually exposing the person to fear-inducing thoughts or situations while preventing the typical compulsive response.
Insurance & Payment
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Yes, we accept many major insurance plans. Please visit our Fees/Insurance page for a current list of accepted providers or contact our office to verify your coverage.
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We offer various payment options for clients without insurance coverage. This may include sliding scale fees based on income, payment plans, or information about out-of-network benefits.
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We accept credit cards, debit cards, HSA/FSA cards, checks, and cash.
Appointments & Policies
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Your initial session will focus on gathering information about your concerns, history, and goals for therapy. Your therapist will explain their approach and begin developing a treatment plan with you.
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We require more than 24-hour notice for cancellations to avoid a cancellation fee. Please contact us as soon as possible if you need to reschedule.
Client Portal
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You can access the Client Portal through this link. New clients will receive registration instructions when scheduling their first appointment.
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Yes, our Client Portal is HIPAA-compliant and uses encryption to protect your personal health information.
Our Therapists
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Our team consists of licensed and associate mental health professionals with various credentials, including Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC), and Licensed Associate Professional Counselors (LAPC). All team members have training in their areas of expertise.
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You can read about our therapists on the Our Therapists page, which includes information about their specialties, approaches, and background. Our intake coordinator can also help match you with a therapist based on your needs and preferences.
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The therapeutic relationship is important for successful therapy. If you don't feel comfortable with your assigned therapist, please let us know, and we'll help you find a better match within our practice.
Contact & Support
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You can reach us through our Contact page, by phone at 412-945-0692, or by email at info@southhillscounseling.com.